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How can Digital Conflicts be Resolved Before They Escalate?



Every week we profile the great spirit of social innovations that make the world a better place, one person at a time.

 Agree Online contributes to preventing digital conflicts, and resolving them, by educating the digital natives of the Z-generation to become digital citizens with updated social skills that fit the digital age.

The VP of Business Development of Agree Online is  Miki Haimovich who has over 12 years of experience in marketing, product, and business development in international technology markets

About the Initiative:

Educating kids to resolve digital conflicts before They Escalate to Violence and Cyberbullying.

Agree Online contributes to preventing digital conflicts, and resolving them, by educating the digital natives of the Z-generation to become digital citizens with updated social skills that fit the digital age.


Special Characteristics, Difficult to Resolve

  • Conflicts are part of social life. Children quarrel everywhere, and conflicts continue to arise in the classroom, lunchroom, library, school bus, playground and any place where kids gather. But, in recent years children have more and more conflicts in the digital space.

  • Digital conflicts, unlike violence and cyberbullying, are a natural and common result of today’s kids’ digital life. Since digital conflicts can escalate to violence and cyberbullying, the need to avoid digital conflicts and to resolve them is an issue of paramount importance to the personal and social functioning of children.

  • Today, almost all kid’s conflicts are digital conflicts. Digital conflicts occur in the digital space, and physical conflicts reach the digital space quickly. Digital conflicts also affect kid’s relationships outside the digital space.

  • Digital conflicts have special characteristics. They flare up fast, take place in front of active members of digital groups, and are preserved over time. They are held without restrictions of place or time and without the presence of a responsible adult. They include the use of digital tools (such as like, block, remove) and Emojis, which are often vague and unclear.


    From Digital Natives to Digital Citizens

    • Today’s children are indeed digital natives, who are highly skilled in operating technological means. But they are not equipped with social skills relevant to the present era. Digital conflict resolution skills do not develop spontaneously, and must be taught at an early age using digital tools.

    • Agree Online’s digital platform is at the heart of an educational program that teaches children the relevant skills for peaceful digital conflict resolution using appropriate learning technologies for the Z-generation. Agree Online does so by creating a secure digital environment that includes their classmates and led by their teacher. 

    • The program teach children the values, knowledge, life skills, and tools needed to resolve digital conflicts. The children learn about the special characteristics of digital conflicts and practice resolving them peacefully. The wisdom of the class is leveraged to find creative solutions to conflicts. Children also learn to distinguish between digital conflict and cyberbullying


      Children in Elementary, Junior-High and High School 

      • Agree Online leads children to an active and practical experience in the digital space, while dealing with digital dilemmas of the kind that they face. Agree Online is different from existing programs by focusing on digital conflicts, by using advanced learning technologies and by offering a secure digital environment that simulates real digital space (social networking, gaming). Learning is integrated into a game that makes it exciting and fascinating.

      • Elementary school children are already participating in activities of their age group, both at school and outside. It is, therefore, the right age to acquire digital life skills and digital conflict resolution skills. At this stage of their development, they are expected to acquire social skills and to study in competitive environment that naturally raises disputes and disagreements. Today, children need to master these skills in digital space as well. 

      • Children in junior-high and high school are finding themselves in a new environment full of social challenges, which also requires a suitable program for them. Implementation of Agree Online’s program during the first year of the junior-high / high school, influences and shapes the social atmosphere in the class, creating a positive approach from day one.


In your less-than-five minute elevator pitch, please tell us about your initiative/company?

Agree Online helps children resolve digital   conflicts before they escalate into cyberbullying  or violence. Parental control and anti-bullying apps monitor  children but don’t develop their resolution  skills. Agree Online helps children find creative  solutions for their conflicts by structuring the  conflict resolution process in a way that helps  resolve it and by recommending possible  solutions based on the wisdom of their peers.

What separates your initiative/company from others in this space?

Today, almost all childrens’ conflicts are digital  conflicts.  As digital conflicts can escalate into  violence or cyber-bullying, the need to settle them  is of paramount importance to children and  parents. Digital conflicts have unique characteristics: they  flare up fast, take place in front of active  members of digital groups, are preserved over  time, and include the use of digital tools.

Resolving them requires a digital solution – there is no other company that focuses on digital conflicts or offers a digital solution to this major problem.

What is it about your life’s trajectory that brought you to this place?

I’m a parent to a 9 and 6 year old kids, so i’m very much aware of the challeneges they face and the differences between their childhood and mine especially with regards to the digital space.

Where where you when you had this vision?

It was a gradual process, that started when I  was working for another technology company and evolved with time.

What steps did you take to bring it about?

We defined a platform, approached schools and successfully piloted the platform with thousands of kids.

What types of obstacles did you face?

Reaching out to potential customers, especially abroad.

How did you overcome these obstacles?

Hard work

What helps you maintain your focus?

The issue at hand is of extreme importance. This is a real problem we would like to solve.

What was the initial response to your initiative/company?

It was better than I thought it would be – all stakeholders (kids, parents and teachers) – were excited about the idea, the platform and the program.

Is there any music or media that you like to experience when you are working on your own?

Not in particular

Who were some of the people (or some of the places) who/that inspired you and/or mentored you?

We participated in an  accelerator where we found other people dedicated to making kids lives better.

What advice would you like to provide to others who wish to set out on a social venture?

Be patient.

In your opinion, what are some of the concepts that people need to stay away from in order to succeed?

People need to understand that you cannot change everything immediately. things take time and happen gradually

How do you start and prepare for your day?

Have a coffee!

What did you learn from your previous positions (or jobs) that you could bring into this initiative?

Market analysis, mapping customers needs, forming business models and go-to-market plans

What’s the best advice you have experienced?

Work hard and listen to your customers

What’s the worst advice you have experienced?

I managed to forget it.

What would you advise to others to succeed in their initiative or company?

Work hard and listen to your customers

How would you like to see your vision amplified?

Reaching out to over Billion of kids worldwide.

How do you deal with the constant amount of technology changes we are experiencing on a daily basis?

Work with it, don’t try to stop it, you cannot. Leverage technology for the solution, not just as part of the problem.

How do you avoid burnout?

Stay focused on your goal.

How do you stay balanced?

Stay focused. that is the key

Is there anything you do or can recommend to others to avoid creative blocks?

Speak to your customers, even thought they often don;t know that, they have all the answers, you just need to listen and they will tell yo what you need to do.

What mindset during the day keeps you inspired?

Be energetic and optimistic.

If there was just one quote that would sum up how you would like to be remembered, what would that be?

“Make the world a slightly, better place. At least try”‘

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